Privacy Policy

SouthScape Privacy Policy

Effective Date: 15/02/2026

1. Data Collected

We collect:

  • Name, email, phone
  • Booking details and preferences
  • IP address and device information
  • Payment reference information (card or banking data is not stored)

2. Use of Data

  • Booking fulfillment and ticket issuance
  • Customer communication and support
  • Compliance with local operational requirements
  • GST and regulatory compliance
  • Maintaining consent and audit records

3. Data Sharing

We may share limited data with fulfillment partners, assigned agents, destination authorities (for operational compliance), and payment processors. We do not sell personal data.

For partner pages and partner custom domains, customer data may be shared with or controlled by the partner for booking fulfillment. In such cases, the partner may act as an independent data controller for its services.

4. Cookies

We use cookies for authentication, analytics, and site performance. Please see our Cookie Policy for details.

5. Data Retention

Data is retained as required for operational, tax, legal, and audit purposes, including consent records.

6. User Rights

Users may request access, correction, or deletion (subject to legal retention obligations).

7. Security

We implement reasonable security safeguards but cannot guarantee absolute security.

8. Contact

Email: contact@southscape.tours
Phone: +91 9187572755
Address: 132, 6th cross, 1st A block, JP Nagar 8th ph, Bangalore, KA, India - 560076