Frequently asked questions

SouthScape is a software-as-a-service platform for travel, tourism, and hospitality businesses. It designs and hosts your booking website and gives your team one dashboard to manage packages, stays, availability, pricing, payments, and bookings — without needing a developer for day-to-day changes.

See the full capability list on Features, or read more about the company on About.

Tour operators, travel agencies, hotels, resorts, and homestays that want their website, bookings, and operations in one system instead of scattered tools and spreadsheets. If you sell trips or stays and take bookings, SouthScape fits — explore what is included on Features.

No. Your team updates packages, stays, pricing, availability, photos, and content directly from the dashboard, and SouthScape handles hosting and maintenance. Developer help is never needed for routine changes.

Yes. You can try the live guided demo without signup and preview real platform flows before choosing your plan. Start directly from the homepage demo section.

Yes. Follow this sequence for the fastest understanding: view the dashboard, create a booking, check analytics, then visit the customer site. It takes about two minutes, starting from the demo section on the homepage.

With your content and base pricing ready, most teams complete three outcomes in around 30 minutes: website live, first booking flow tested, and payment setup path defined.

Review plans on Pricing and submit your setup request from Contact.

SouthScape offers three plans — Basic, Premium, and Advanced — priced per business. Select the plan that fits on Pricing and send an onboarding request, and we will share a quote tailored to your operation. You can also call us at +91-9187572755.

Yes. With any plan you can choose BYOT (Bring Your Own Template) or RYOT (Request Your Own Template) for a one-time setup charge. Our team handles the complete integration, and templates added this way remain exclusive to your business.

You can call us at +91-9187572755, or send your requirements through Contact. For plan details before you connect, visit Pricing.

Yes, on eligible plans. Once your domain is verified and activated, your entire public site — booking pages, blog, tickets — runs on your domain, and SouthScape automatically serves a sitemap.xml and robots.txt for it, ready to submit to Google Search Console.

Yes. Your site is built with semantic page structure, meta and social-sharing tags, structured data, and XML sitemaps that update automatically as you publish — helping search engines and AI answer engines find, understand, and cite your business.

For content depth, the built-in blog lets you publish guides and updates that search engines index on your own domain.

Yes. SouthScape includes a blog with a rich text editor, RSS and Atom feeds, and automatic sitemap entries. Posts publish on your own site — including your custom domain — under your brand.

Yes. Packages, accommodations, room types, availability, and bookings are managed from the same account with separate controls for each. You can preview both experiences through our Interactive Demo.

Yes. You can record offline bookings from the dashboard and take online bookings on your website. Online capability depends on plan eligibility and payment setup, and every booking is tagged with its channel so reporting stays honest. For legal details, see Payment Terms and Terms of Use.

Your website can take online payments through Razorpay or PhonePe, configured per business, with webhook-verified payment confirmations. Payment setup is part of onboarding on eligible plans.

SouthScape collects subscription and applicable platform-billed charges from partners. Partners remain responsible for how they charge and settle with their own customers where applicable. Review Payment Terms and Refund Policy for details.

Yes, on premium plans. Guests complete their check-in details before arrival through a secure link on their booking ticket — no login required. Government ID numbers are stored encrypted and always displayed masked, and your team gets a printable guest manifest for arrival day.

Yes. Agents get their own portal to book on behalf of customers with built-in settlement tracking, and destination admin teams get a reporting workspace with filters, CSV export, and print views. Each role has its own controlled login.

Portal access: Partner Login, Agent Login, Destination Admin Login.

You can review all policy pages here: Terms of Use, Privacy Policy, Refund Policy, Payment Terms, Platform Usage Policy, and Cookie Policy.