Payment Terms

Effective Date: 15/02/2026

1. Online Payments

• Online payments are processed through authorized payment gateways.
• SouthScape does not store card or banking credentials.

For partner online bookings, payments may be processed directly by the partner's payment gateway. In such cases, the partner is the merchant of record.

2. Offline Payments

Offline payments may be collected by authorized agents or partners for specific bookings. Customers must obtain a receipt or confirmation for any offline payment.

3. Advance and Balance Payments

Advance payments may be applicable for selected services. The balance, if any, must be paid on or before the travel date. Failure to pay the balance may lead to cancellation or denial of service.

4. Taxes and Fees

Applicable GST and statutory taxes apply. Platform charges and convenience fees may be included in the total payable amount.

5. Failed or Interrupted Payments

If a payment fails or is interrupted, the booking is not confirmed until payment is successfully received.

6. Disputes

Payment disputes or issues should be reported within 48 hours of the transaction. Bank or card-network timelines may still apply. For partner online bookings, disputes and chargebacks should be directed to the partner.

7. Contact

Email: contact@southscape.tours
Phone: +91 9187572755