Policies

Sri Ravi Sai Residency Terms of Use Effective Date: 02/03/2026 1. Introduction These Terms govern your access to and use of services provided by Sri Ravi Sai Residency. By accessing our services or making a booking, you agree to these Terms. 2. Nature of Services We provide travel experiences, tours, stays, and related services. 3. Booking and Confirmation Bookings are confirmed only after successful payment (advance or full, as applicable) or a recorded offline confirmation. Prices include applicable taxes unless otherwise stated. 4. Refunds and Cancellations Refunds are governed by our Refund and Cancellation Policy. 5. Force Majeure We are not liable for delays or failures caused by events beyond reasonable control, including weather disruptions, government restrictions, or transport shutdowns. 6. User Conduct You agree to provide accurate information and not to misuse our services, attempt unauthorized access, or engage in fraudulent booking activity. 7. Taxes and Compliance Applicable taxes are charged as per law. Customers must provide correct billing details. 8. Limitation of Liability Our total liability shall not exceed the amount paid for the booking. We are not liable for indirect or consequential damages. 9. Indemnity You agree to indemnify us against losses arising from misuse of services, inaccurate information, or fraudulent disputes. 10. Dispute Resolution Disputes will be resolved amicably where possible and otherwise under applicable law. 11. Modifications We may update these Terms from time to time. Continued use constitutes acceptance. 12. Contact Email: sriravisaibcm@gmail.com Phone: 9441566799 Address: Near Ramalayam temple, Bhadrachalam, Bhadradri Disctrict, Telangana, 507111

Sri Ravi Sai Residency Privacy Policy Effective Date: 02/03/2026 1. Data Collected We may collect name, email, phone, booking details, and device information required to provide services. 2. Use of Data We use data for booking fulfillment, customer support, compliance, and operational communications. 3. Data Sharing We may share limited data with service providers (such as payment processors) strictly for fulfillment. We do not sell personal data. 4. Cookies We may use cookies for site functionality and analytics. 5. Data Retention Data is retained as required for operational, tax, or legal purposes. 6. User Rights You may request access, correction, or deletion subject to legal requirements. 7. Security We use reasonable safeguards, but no system can be guaranteed to be completely secure. 8. Contact Email: sriravisaibcm@gmail.com Phone: 9441566799 Address: Near Ramalayam temple, Bhadrachalam, Bhadradri Disctrict, Telangana, 507111

Sri Ravi Sai Residency Refund and Cancellation Policy Effective Date: 02/03/2026 1. Scope This policy applies to bookings made directly with us. 2. Non-Refundable Bookings Confirmed bookings are generally non-refundable when cancellation is initiated by the customer. 3. Provider-Initiated Cancellations Refunds may be approved when we cancel due to operational constraints or force majeure events. 4. Refund Timeline Approved refunds are processed back to the original payment method within 14 working days. 5. No-Show and ID Mismatch No-shows or failure to present valid ID may result in denial of service without refund. 6. Contact Email: sriravisaibcm@gmail.com Phone: 9441566799 Address: Near Ramalayam temple, Bhadrachalam, Bhadradri Disctrict, Telangana, 507111

Sri Ravi Sai Residency Payment Terms Effective Date: 02/03/2026 1. Online Payments Online payments are processed through authorized payment gateways. We do not store card or banking credentials. 2. Offline Payments Offline payments may be collected for specific bookings. Customers should obtain a receipt or confirmation. 3. Advance and Balance Payments Advance payments may apply. Any balance must be paid on or before the travel date. 4. Taxes and Fees Applicable taxes and fees may be included in the total payable amount. 5. Failed or Interrupted Payments If a payment fails or is interrupted, the booking is not confirmed until payment is received. 6. Disputes Payment disputes should be reported within 48 hours of the transaction. 7. Contact Email: sriravisaibcm@gmail.com Phone: 9441566799 Address: Near Ramalayam temple, Bhadrachalam, Bhadradri Disctrict, Telangana, 507111